Terms of Service

1. Acceptance of Terms

By accessing and using the Virtual Water Services Ltd training platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Service Description

Virtual Water Services Ltd provides online safety training courses, certification programs, and related educational content for contractors and construction professionals.

Our services include but are not limited to:

• Online training courses and modules
• Progress tracking and assessment tools
• Digital certificates upon course completion
• Learning management system access
• Customer support services

3. User Responsibilities

As a user of our platform, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Use the platform only for legitimate training purposes
• Complete courses honestly and without assistance during assessments
• Respect intellectual property rights of all content
• Not share account access with unauthorized individuals
• Report any technical issues or security concerns promptly

4. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape

5. Course Completion and Certification

• Certificates are issued only upon successful completion of all course requirements
• A minimum passing score of 80% is required for most assessments
• Certificates are valid for the period specified in the course materials
• False completion or cheating will result in certificate revocation
• Employers may be notified of completion status as part of compliance reporting

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Virtual Water Services Ltd and its licensors.

The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Payment Terms

Course fees and payment terms are specified during enrollment. By enrolling in paid courses, you agree to:

• Pay all fees associated with your selected courses
• Provide accurate billing information
• Accept responsibility for all charges incurred under your account
• Understand that refunds are subject to our refund policy

8. Disclaimers and Limitations

The information, tools, and material contained in this service are provided "as is," without any warranty, express or implied.

• We do not guarantee that the service will be uninterrupted or error-free
• We are not responsible for technical failures or interruptions
• Course content is for educational purposes and may not reflect the most current regulations
• Users are responsible for verifying current regulatory requirements

9. Account Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including:

• Breach of Terms of Service
• Fraudulent activity or misrepresentation
• Violation of intellectual property rights
• Failure to pay required fees
• Inappropriate conduct or harassment

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: